Betlix Casino Terms & Conditions
Welcome to Betlix. These Terms and Conditions govern your use of our website and services. By accessing or using Betlix, you agree to be bound by these terms. Please read them carefully before proceeding.
1. Acceptance of Terms
By registering an account, accessing our website, or using any of our services, you confirm that you have read, understood, and agree to these Terms and Conditions along with our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.
We reserve the right to modify these Terms and Conditions at any time. Any changes will take effect immediately upon posting on our website. Your continued use of Betlix after changes are posted constitutes your acceptance of those changes.
2. Eligibility Requirements
To use our services, you must meet the following eligibility criteria:
- You must be at least 18 years old or have reached the age of majority in your jurisdiction, whichever is higher
- You must have the legal right to participate in online gaming activities in your jurisdiction
- You must not be located in a jurisdiction where online gambling is prohibited by law
- You must provide accurate and complete registration information
- You must not have been previously excluded from using our services
You are responsible for ensuring that your use of Betlix complies with all applicable laws and regulations in your jurisdiction. We reserve the right to verify your eligibility at any time and may request additional documentation.
3. Account Registration and Security
To access certain features of Betlix, you must create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain only one account per person
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these terms or show signs of fraudulent activity. Multiple accounts created by the same individual will be closed, and any bonuses or winnings may be forfeited.
4. Identity Verification and KYC
Betlix is committed to preventing fraud, money laundering, and underage gambling. As part of our regulatory obligations, we implement Know Your Customer (KYC) procedures that may require you to provide:
- Government-issued photo identification (passport, driver's license, national ID card)
- Proof of address dated within the last three months (utility bill, bank statement)
- Payment method verification (credit card images, e-wallet screenshots)
- Source of funds documentation for large transactions
We may request verification documents at any time, including before processing withdrawals. Failure to provide requested documents within a reasonable timeframe may result in account suspension and withdrawal delays.
5. Deposits and Payments
All deposits made to your Betlix account must come from payment methods registered in your own name. We accept various payment methods including credit cards, e-wallets, bank transfers, and cryptocurrencies. The minimum deposit amount is €10.
You acknowledge that:
- Deposits are non-refundable except in cases of technical error
- Processing times vary depending on the payment method selected
- We do not charge fees for deposits, but third-party payment processors may apply their own charges
- Currency conversion may be applied by your payment provider
6. Withdrawals and Payout Policy
Withdrawal requests are processed according to our standard procedures. Standard withdrawal limits are €5,000 per transaction and €20,000 per month for regular players. VIP members enjoy higher limits up to €50,000 monthly. The minimum withdrawal amount is €20 across all payment methods.
Withdrawal processing times:
- E-wallets (Skrill, Neteller, ecoPayz): Within 24 hours
- Credit/Debit cards: 3-5 business days
- Bank transfers: 3-5 business days
- Cryptocurrencies: Typically instant, up to 24 hours
We reserve the right to request additional verification before processing withdrawals. All withdrawals are subject to security checks and may be delayed if suspicious activity is detected. Winnings must be withdrawn using the same payment method used for deposits whenever possible.
7. Bonus Terms and Wagering Requirements
Our welcome bonus of 100% up to €500 plus 200 free spins comes with specific terms and conditions. All bonuses offered by Betlix are subject to wagering requirements before withdrawal.
Standard bonus conditions include:
- Wagering requirement of 35x the bonus amount
- Free spins winnings carry a 35x wagering requirement
- Different games contribute differently toward wagering (slots: 100%, table games: 10%)
- Maximum bet limit of €5 per spin while bonus is active
- Bonuses expire 30 days after activation if wagering is not completed
- Bonuses cannot be combined unless explicitly stated
We reserve the right to void bonuses and associated winnings if terms are violated or if bonus abuse is detected. Only one bonus per household, IP address, or device is permitted.
8. Responsible Gaming
Betlix is committed to promoting responsible gaming and preventing gambling-related harm. We provide various tools to help you maintain control over your gaming activities:
- Deposit limits (daily, weekly, monthly)
- Loss limits to protect your bankroll
- Session time reminders and limits
- Self-exclusion options (24 hours, 7 days, 30 days, permanent)
- Reality checks that notify you of time spent playing
If you feel your gaming is becoming problematic, we encourage you to seek help from professional organizations such as GamCare, Gambling Therapy, or your local support services. You can contact our customer support team to activate any responsible gaming tools.
9. Fair Play and Game Integrity
All games available at Betlix use certified Random Number Generators (RNG) to ensure fair and random outcomes. Our games are regularly tested by independent agencies including eCOGRA and iTech Labs.
The following activities are strictly prohibited:
- Using automated systems, bots, or third-party software
- Colluding with other players
- Exploiting software bugs or errors
- Engaging in fraudulent or abusive behavior
- Using VPN services to circumvent geographic restrictions
We reserve the right to void bets, winnings, and bonuses if unfair play is detected. Accounts involved in fraudulent activity will be permanently closed and reported to relevant authorities.
10. Game Rules and Betting
Each game available at Betlix has specific rules that govern gameplay. It is your responsibility to understand the rules before placing bets. Game rules can be accessed directly within each game.
In the event of technical malfunction, all affected bets and payouts will be void. We are not responsible for connectivity issues, browser compatibility problems, or device malfunctions that affect your ability to play.
11. Intellectual Property Rights
All content on the Betlix website, including logos, graphics, text, software, and game designs, is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without express written permission.
Our trademarks and brand elements may not be used in connection with any product or service that is not ours without prior authorization.
12. Privacy and Data Protection
We are committed to protecting your personal information in accordance with GDPR and applicable data protection regulations. Our Privacy Policy details how we collect, use, store, and protect your data.
By using Betlix, you consent to our collection and processing of your personal information as described in our Privacy Policy. We implement advanced security measures including 256-bit SSL encryption to safeguard your data.
13. Prohibited Jurisdictions
Players from certain countries are restricted from accessing our services due to licensing limitations. Prohibited jurisdictions include but are not limited to the United States, United Kingdom (without proper license), France, and other territories where online gambling is restricted by law.
It is your sole responsibility to ensure that your use of our services is legal in your jurisdiction. We reserve the right to restrict access from any location at our discretion.
14. Account Closure and Suspension
You may close your account at any time by contacting our customer support team. Upon closure, any remaining balance will be returned to you after verification, minus any applicable fees or bonus amounts.
We reserve the right to suspend or permanently close accounts that:
- Violate these Terms and Conditions
- Show signs of fraudulent activity or money laundering
- Remain inactive for extended periods
- Are involved in bonus abuse or unfair play
If your account is closed for breach of terms, any bonuses, winnings, and remaining balance may be forfeited.
15. Limitation of Liability
Betlix and its operators, partners, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability is limited to the amount you have deposited into your account.
We are not responsible for losses resulting from technical failures, third-party actions, force majeure events, or circumstances beyond our reasonable control.
16. Dispute Resolution
If you have a complaint or dispute, please contact our customer support team first. We aim to resolve all issues quickly and fairly. If you are not satisfied with our resolution, you may escalate the matter to our licensing authority or an independent Alternative Dispute Resolution (ADR) service.
All disputes shall be governed by the laws of our licensing jurisdiction. By using our services, you agree to submit to the exclusive jurisdiction of the courts in our licensing territory.
17. Communications
By creating an account, you consent to receive communications from Betlix including promotional emails, newsletters, and service updates. You can opt out of marketing communications at any time through your account settings or by contacting customer support.
Important account-related and legal notifications cannot be opted out of as they are essential to the service.
18. Amendments and Updates
We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through email or prominent notice on our website.
Your continued use of Betlix after changes are posted indicates your acceptance of the updated terms. We recommend reviewing these terms regularly to stay informed.
19. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions will be replaced with valid provisions that most closely reflect the original intent.
20. Contact Information
If you have questions about these Terms and Conditions or need assistance, please contact our customer support team:
- Live Chat: Available 24/7 on our website
- Email: [email protected]
- Response time: Within 24 hours for email inquiries
For responsible gaming support and self-exclusion requests, please contact our dedicated team who will assist you promptly and confidentially.
Final Notes
These Terms and Conditions constitute the entire agreement between you and Betlix regarding your use of our services. They supersede all prior agreements and understandings.
By using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms. We appreciate your cooperation in helping us maintain a safe, fair, and enjoyable gaming environment for all players.
Last Updated: 2025
Thank you for choosing Betlix. We wish you an enjoyable and responsible gaming experience.